SEA, SUMMER 2025 AND SNOW, WINTER 2024/2025
The Bluserena Guarantee offers the “Best Price Guarantee” and, completely free of charge, extensive insurance cover for cancellation or interruption of stay due to illness, accident or other insured event.
Reserved for residents of Italy or the EEA, under the age of 90, it is to be confirmed at the time of booking and must be extended to all members of the reservation, without exclusions. It is non-refundable. The best rates of any Bluserena "Special Offers" for the same services and periods will be applied upon the Customer's request by the day of arrival. The following are not included: the tariffs applied to intermediaries, groups, companies, bodies, associations and the like. In the event of an interruption of your stay due to illness, accident or other insured event (details on summary sheet), you must contact the Operations Centre in advance and immediately before leaving the hotel. If you purchase the Bluserena Guarantee, remember to activate it within two days of booking. To do so, simply log in to the online check-in and complete the form with all the required information. On www.bluserena.it/en/bluserena-guarantee you can consult the insurance policy coverage provided by Europ Assistance Italia S.P.A. A summary of ERGO- Reiseversicherung AG's insurance policy. More details in the Bluserena Guarantee section.
