SEA, SUMMER 2024
Cancellation is free up to 30 days prior to arrival (payment of 100 € per room as management fee is required). The Bluserena Guarantee, if purchased, is non-refundable. Reimbursement, even by voucher, for travel and transfers not purchased from Bluserena is excluded.
Penalty on the amount of the stay for all bookings:
- cancellations up to 30 days before arrival: free cancellation:
- cancellations from 29 to 21 days before arrival: 25% (down payment);
- cancellations from 20 to 11 days before arrival: 50%;
- cancellations from 10 to 4 days before arrival: 75%;
- cancellations from 3 to 0 days before arrival, including late arrivals or early departure: 100%.
Package with flight or ship: on air tickets sold by Bluserena (even if included in packages with the stay) the penalties imposed by the carrier apply, which will be communicated from time to time.
WINTER 2023/2024
In case of cancellation:
- Up to 31 days before arrival: 100€ per room (management fee).
- From 30 to 21 days before arrival: 25%.
- From 20 to 11 days before arrival: 50%.
10 to 4 days before arrival: 75%.
From 3 to 0 days before arrival, including late arrival or early departure: 100%.
The Bluserena Guarantee, if purchased, is non-refundable. Package with flight: on the air tickets sold by Bluserena (even if included in packages with the stay) the penalties imposed by the carrier apply, which will be communicated from time to time.